Reviews

Excellent practice! Centrally located, friendly and highly professional.

Landed in Canberra and broke my specks (one side of a rimless frame) and was in a real pickle when I went to Bill for help. While he was not able to fix my original frame, he took one side of a different spare frame and fixed it to my frame and aligned it such that I got by for the next 2 days that I was there. This in itself was enough to warrant being called an amazing experience but he topped it up by refusing to charge anything for this. I will not forget this experience and know that I'll be an avid advocate for you all! Thank you for this amazing gesture.

very competent and amazing staff

The best optometrist practice, I’ve been coming here for a decade. Gentle and happy staff, practical clinical advice and modern technology interpreted with skill and care.

An excellent professional caring and totally trusted practice for myself and family over decades

Best place I have been for my completed eyes. Nurse at front desk very professional and tom was awesome. I recommend to anyone who needs help with eyes.

Thank you for the complementary glass wipe and spray. This is an excellent level of service that the big players don't provide. Pays to buy and support local. Thank you

Fantastic great service

Excellent and extremely knowledgeable service provided by Andrew

Professional and excellent customer care

I had an outstanding experience at the store from the moment I walked in, the staff was welcoming, knowledgeable, and genuinely helpful. They took the time to understand my needs, explained the different lens options clearly, and guided me through a great selection of frames. The optometrist was thorough and professional during the eye exam, ensuring I got the most accurate prescription. I really appreciated the attention to detail and the personalized recommendations based on my lifestyle and preferences. The quality of the glasses I purchased is excellent, and they were ready even sooner than expected. I’ve been getting compliments on my new frames, and my vision has never felt better. Overall, I highly recommend Andrew Watkins to anyone looking for high-quality eyewear and exceptional customer service. I’ll definitely be coming back.

All the staff were exceptionally polite and professional. Everything was on time and well-organized. Overall, it was a highly professional experience. Highly recommended!

My visit there was pleasant. Staff are friendly and professional. I was seen by Tom who was efficient. Anna helped me at the end to change lenses from one of my broken glasses to a new frame that I brought with me.

I used the services of Andrew Watkins Optometrists for almost 20 years. He has been a Godsend. Their service has been exemplary, especially dealing with specialised care like keratoconus and post surgery fitting of lens. I have nothing but enormous appreciation for their ongoing care and professionalism.

Thomas is fantastic, has great patience with children. Thankyou

Excellent experience overall. Staff are knowledgeable and friendly, they listen to you and make an effort to explain things thoroughly. Won't go anywhere else.

I was very happy with the thorough examination of my eyes and Michael explained everything to me very well.

I would highly recommend Andrew Watkins Optometry to anyone. All staff were lovely and saw to all my needs and wants. If you’re in Canberra this is THE place to go.

Fantastic service. Friendly and professional.

My yearly check ups with Belinda Thomas at Andrew Watkins are always thorough and very professional. I would not hesitate to recommend this business to anyone regarding their eye concerns.