Reviews

very competent and amazing staff

Friendly, helpful and professional

Fantastic great service

My son has been seeing Belinda Thomas for about 2 years. She compassionate, understanding, knowledgeable and patient with him. The whole team are very friendly and helpful.

Always a pleasant experience at Andrew Watkins for eye exams and looking through the range of eyewear. The team go above and beyond!

I used the services of Andrew Watkins Optometrists for almost 20 years. He has been a Godsend. Their service has been exemplary, especially dealing with specialised care like keratoconus and post surgery fitting of lens. I have nothing but enormous appreciation for their ongoing care and professionalism.

I have used this business on a number of occasions and have always received excellent service and great advice. The quality of the hardware they use is top notch and the reception staff have also been great. I have recommended this business to others, who have subsequently been there and have commented very favourably about their experience. When dealing with your eyes you cannot afford to gamble or cut corners and Andrew and his staff will ensure you are well looked after.

Excellent and extremely knowledgeable service provided by Andrew

Excellent practice! Centrally located, friendly and highly professional.

Landed in Canberra and broke my specks (one side of a rimless frame) and was in a real pickle when I went to Bill for help. While he was not able to fix my original frame, he took one side of a different spare frame and fixed it to my frame and aligned it such that I got by for the next 2 days that I was there. This in itself was enough to warrant being called an amazing experience but he topped it up by refusing to charge anything for this. I will not forget this experience and know that I'll be an avid advocate for you all! Thank you for this amazing gesture.

Excellent professional service!

Fantastic service. Friendly and professional.

I would highly recommend Andrew Watkins Optometry to anyone. All staff were lovely and saw to all my needs and wants. If you’re in Canberra this is THE place to go.

Great clean professional space, I went to Belinda for my appointment. Helped point me in the right direction for a certain question I had. Friendly and kind staff working at reception areas and the eye doctors as well.

Went to inquire about a certain sunnies frame for bike riding. The staff that looked after me (wasn't able to catch her name) was very helpful and exhausted all possible avenues to help me with my queries. Although I didn't end up getting the frame I'm after, I certainly recommend this place. Very good experience I had shopping for frames.

I had an outstanding experience at the store from the moment I walked in, the staff was welcoming, knowledgeable, and genuinely helpful. They took the time to understand my needs, explained the different lens options clearly, and guided me through a great selection of frames. The optometrist was thorough and professional during the eye exam, ensuring I got the most accurate prescription. I really appreciated the attention to detail and the personalized recommendations based on my lifestyle and preferences. The quality of the glasses I purchased is excellent, and they were ready even sooner than expected. I’ve been getting compliments on my new frames, and my vision has never felt better. Overall, I highly recommend Andrew Watkins to anyone looking for high-quality eyewear and exceptional customer service. I’ll definitely be coming back.

Best place I have been for my completed eyes. Nurse at front desk very professional and tom was awesome. I recommend to anyone who needs help with eyes.

My son had his eye check with Belinda. She was kind and patient with him. He was so nervous at first and left the appointment saying how fun it was. I highly recommend Belinda.

Excellent experience overall. Staff are knowledgeable and friendly, they listen to you and make an effort to explain things thoroughly. Won't go anywhere else.

An excellent professional caring and totally trusted practice for myself and family over decades